Uber faces legal action after being accused of withholding information from drivers


Uber is facing legal action after its drivers claimed the company has failed to comply with the EU’s data disclosure obligations.

The news comes at an unfortunate time as the company is set to float on the stock exchange later this week.

Four drivers say Uber has refused to disclose personal information it has stored about them. They say this breaches Article 15 of the EU’s General Data Protection Regulations.

The drivers have the right to know whether or not personal data concerning them is being processed, according to the regulations.

They also have the right to access any data held on them.

After some pressure from lawyers, Uber provided some information. However, it is still withholding vital information on the drivers such as profiling and rating data as well as GPS trace data collected from drivers.

The drivers’ claims are backed by data access campaigning organisation Worker Info Exchange who say they have evidence proving that Uber actively profiles its drivers.

Worker Info Exchange director James Farrar said: “On the week that Uber floats on the stock exchange as a public company it is outrageous that it continues to flout important EU and UK data protection laws.”

An Uber spokeswoman said: “Drivers are at the heart of our service – we can’t succeed without them – and thousands of people come into work at Uber every day focused on how to make their experience better, on and off the road.

“Whether it’s being able to track your earnings or stronger insurance protections, we’ll continue working to improve the experience for and with drivers.”